Openmind.Travel – Privacy Policy
Last updated: May 18, 2025
Welcome to Openmind.Travel! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website to book tickets for Muay Thai events.
Information We Collect
We may collect the following types of information from you:
- Personal Identification Information: This includes your name, email address, phone number, and billing address, which you provide when creating an account or purchasing tickets.
- Payment Information: When you make a purchase, we collect necessary payment details such as your credit card information or other payment method details. Please note that this information is securely processed by our payment gateway providers and is not stored directly on our servers.
- Transaction Information: We collect details about your ticket purchases, including the event you booked, the number of tickets, and the date of purchase.
- Usage Data: We may collect information about how you interact with our website, such as the pages you visit, the links you click, and your browsing activity. This helps us improve our website and user experience.
- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
- Communication Data: If you contact us for support or inquiries, we may keep a record of that communication.
How We Use Your Information
We may use your information for the following purposes:
- To Process Your Bookings: We use your personal and payment information to process your ticket purchases and provide you with confirmation details.
- To Manage Your Account: If you create an account, we use your information to manage and maintain your account.
- To Provide Customer Support: We use your contact information to respond to your inquiries and provide you with assistance.
- To Improve Our Website: We analyze usage data to understand how our website is used and to make improvements to its functionality and user experience.
- To Send You Updates and Information: With your consent, we may send you emails or other communications about upcoming Muay Thai events, special offers, or important updates related to your bookings. You can opt-out of these communications at any time.
- For Security Purposes: We may use your information to help detect and prevent fraud and ensure the security of our website.
- To Comply with Legal Obligations: We may be required to disclose your information to comply with applicable laws and regulations.
How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, data analysis, email delivery, and other services necessary to operate our business. These providers are contractually obligated to protect your information.
- Event Organizers: In order to fulfill your ticket purchase, we may share necessary information (such as your name and ticket details) with the organizers of the Muay Thai event you are attending.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if this occurs.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure server technology, and internal security protocols. However, please understand that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information.
- Objection: Object to the processing of your personal information in certain circumstances.
- Restriction: Request that we restrict the processing of your personal information.
- Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Openmind.Travel
Address: OpenmindProjects Foundation 221 Moo 3, Tambon Mi Chai Thanon Somdej, Maung, Nong Khai 43000Â
WhatsApp/Mobile: +66 (0)633131879 | +66(0)958372998
